COMPLAINTS (Brock Minor Hockey Association)

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COMPLAINTS
Please refer to our Manual of Operations, Section 17.0 before submitting any complaints via our online form. Once Section 17.0 has been consulted, and the recommended steps for complaint resolution steps for either the Team and Association Levels have been completed, and you still feel a complaint requires further investigation or attention, please continue to fill out our Membership Complaint Form.

COMPLAINANT INFORMATION

Please enter your contact information. Anonymous Complaints are not accepted via this system, and will not be reviewed or processed. See below for further details regarding Privacy Concerns.

COMPLAINEE INFORMATION

PLEASE ENTER THE NAME OF THE PERSON OR ENTITY THAT IS THE SUBJECT OF / REASON FOR THE COMPLAINT

COMPLAINT DETAILS

ENTER THE DETAILS SURROUNDING THE COMPLAINT

Privacy
  • I understand that the BMHA Executive will do their best to respect my privacy during review of this complaint, especially if the complaint involves sensitive subject matter, however, anonymity cannot be guaranteed and must be considered on a case by case basis. 
Processing
  • I have Referred to the BMHA Manual of Operations, Section 17.0 before submitting any complaints via this online form, and attempted to resolve the issue via the recommended steps before submitting this complaint. 
  • I understand that complaints will be processed per Section 17.0 of the BMHA Operations Manual, with no exceptions made. 
  • I understand that if a complaint leads to the review of Discipline, said discipline will be determined via Section 20.0 of the BMHA Operations Manual, with no exceptions made.
  • I understand that a complaint must be factual in nature and opinion based complaints cannot be considered.